My job involves working a number of local cold cases. One case in particular really got under my skin because the suspect in question was still on the run and had been recently sighted in town thumbing his nose to authorities. I had information that this suspect was hiding in Mexico and would make a trip each month to Arizona to see his family and grab some cash so he could live for the month in his hideout.
Although I rely on my skills and the help of informants, this cold case had me especially frustrated because this suspect was actually posting online after he left Arizona that we missed him again. Despite knowing he was coming back to Arizona each month, we never were in place at the right time to bring him in.
On my last visit to the jail, a fellow officer told me that Securus Technologies had recently installed a communication system and the software may be of use to me in my pursuit of these fugitives. I quickly immersed myself in the LBS software, and was excited to really give it a try. Having just been informed this fugitive had left for Mexico again, I knew I had a month before he returned to Arizona.
By monitoring the software and keeping a close watch on the calls to his family, one day the covert alert feature let us know the day had come and he was already on the way. We had our team in position the day we got the alert and thanks to Securus Technologies, we were able to bring in a suspect on a 5 year cold case.
He was eventually brought to trial and found guilty. We use this software all the time now to make our little town safer for all the residents.