Guilherme Paulus, the founder, and president of GJP Hotels and Resorts attended the Fohb RJ Workshop that included a panel of successful CEO’s in the tourism industry. The CEO’s discussed the future of the hospitality industry with entrepreneurs in the hotel and hospitality market. The topic of Airbnb’s role in hospitality and how it affects the hotel industry came up in a discussion when one of the businessmen at the event inquired about the panelist’s thoughts on the role of Airbnb, and Guilherme Paulus took the time to give his opinion of the differences between a hotel and Airbnb. Guilherme Paulus mentioned that in order for the hotel industry to compete with Airbnb hotel’s need to upgrade to handle the market’s requirements and that Airbnb needs to pay taxes to do business in the tourism industry. Check out Guilherme Paulus on videos.band
“We have always had competition in the recreational tourism sector, for example, with the beach houses. Rent one for a season always existed, but now this service has become more professional. Today there is an agency that brings the customer the ease to rent houses. That is why I say that we need to upgrade, but Airbnb also has to pay taxes to operate,” said Guilherme Paulus, who also called the creation and competition with Airbnb as another form of learning for the national tourism industry.
For him, despite Airbnb’s success, the customer service of a hotel is different. “Because everyone expects hotel service. Many speak of the flexibility of rental houses in relation to schedules, but a hotel is different. We have a check-in and check-out time because we care about the quality of the room. It’s necessary to clean and sanitize the whole environment, which takes time. This is the difference from a hotel to Airbnb, which takes time. As I say, ‘the customer is king.’ We in the hotel industry will always be servants.” With these words, Guilherme Paulus clearly explains the difference in customer service that a hotel customer will receive versus no customer service when renting an Airbnb.
Learn more: https://www.sunoresearch.com.br/tudo-sobre/guilherme-paulus/
Known as one of the Asian business personalities, Hussain Sajwani is a renowned entrepreneur driven by his vision for the future. As an entrepreneur, creating a plan to follow when trying to achieve your visions, dreams, and purpose in business, takes more then it gives back in the early years after establishment. The fruits of an entrepreneurial move are enjoyed in the long run by risk takers who are willing to wait long enough. These, among others, are some of the major reasons why there are very few entrepreneurs in the world compared to business employees and workers. Hussain Sajwani takes a unique approach, like many entrepreneurs try to do, in developing ways through which he can achieve his visions. As the Damac owner, the structures and properties developed under his umbrella, represent the vision that the Emirati real estate giant has for his country.
Hussain Sajwani started taking risks and outshining others at a very young age, which made him eligible for the United Arabs Emirate scholarship to study in one of the most prestigious schools in the United States, University of Washington. He graduated from the university with a bachelor’s degree in industrial engineering and economics. After graduating, the future Damac owner, joined GASCO, a natural gas company that now operates under the Abu Dhabi national oil company. During that time, Mr. Sajwani developed an interest in catering and it didn’t take him long to act on his desire and start his own small catering business.
Global logistics, as the catering business is now called, is an international food company, with branches and clients all over the Middle East, Asia and some parts of North Africa among others. Some of its remarkable clients are the United States Army and Bechtel. The business is able to serve over 150,000 meals in a day.
It was through the proceeds of his first major business venture, Global logistics services, that Hussain Sajwani transitioned into one of the biggest real estate developers in the world. In both businesses, he started small and later expanded and grew to serve international clients. In the Damac venture, Mr. Sajwani started by developing small hotels in undeveloped neighborhoods.